Frequently Asked Questions
Q1: How should I place a custom gemstone jewelry order?
Simply complete our custom order form with your ideas, reference images, and gemstone preferences, then submit it through our website.
Q3: Can I receive CAD designs before confirming the order?
Yes. As a custom jewelry manufacturer, we provide detailed CAD renderings for your review and approval before production begins.
Q5: How long does production take?
After design approval, orders are typically completed within 2–4 weeks, depending on complexity.
Q7: Are your custom jewelry pieces handmade?
Yes. Our skilled artisans combine traditional craftsmanship with modern techniques to create high-quality handmade custom jewelry.
Q2: What materials do you use for custom jewelry?
Our primary materials include 925 sterling silver, gold plating, and other high-quality materials suitable for custom jewelry production.
Q4: Is there a minimum order quantity?
We offer flexible MOQs for qualified wholesalers and boutiques. The minimum order value is USD 300.
Q6: Do you offer international shipping?
Yes. As a wholesale custom jewelry manufacturer, ctojewelry ships worldwide through reliable courier services with tracking.
Q8: How can I get a quotation for custom jewelry?
You can share product images, drawings, specifications, materials, and quantities. We provide accurate quotations based on design details and finishing standards. Our team responds promptly during business hours to support your decision making process.